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Luxury self catering accommodation in North Cornwall

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General Conditions

Occupation

Tremallow is available from 4.00 pm on the first day of the tenancy and until 12.00 noon on the day of departure unless otherwise previously agreed. Tents or camper vans are not permitted at any time. Portable hot tubs, swimming pools or other items that consume large amounts of electricity and/or water are not permitted, except by prior arrangement.

Deposit

Bookings are only accepted in writing and, provided the booking is made at least eight weeks before the tenancy is due to start, to be accompanied by twenty five per cent of the rent. If a booking is made less than eight weeks before arrival the full rent is payable at the time of booking.

Inventory Deposit

An Inventory Deposit of £150 is chargeable on payment of the balance of the rental. This is returned to you as soon as the premises are satisfactorily inspected after your departure.

Cancellation

If the booking is cancelled up to eight weeks before arrival half the deposit will be refunded. If the booking is cancelled less than eight weeks before the arrival date, the deposit will be forfeited due to the remote possibility of being able to re-let the property.

Groups

As a general rule (due to unfortunate experiences) we only accept bookings from family groups or groups of mature couples.

Cleaning

The house is let in a clean and tidy condition. If there is any complaint on arrival please contact the letting agents immediately. If you require a cleaner to come in at the end of your stay please book this during your stay.

Breakages

Any item which becomes chipped, broken, cracked or lost must be replaced or paid for during the letting. If anything is found materially defective on arrival, please report this to the housekeeper immediately.

Liability

No liability is accepted for any accident, damage, loss, injury, expense or inconvenience, whether to person or property, which the tenants or any other person may suffer or incur arising out of, or in any way connected with the letting.

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