What our owners say about us

Owner, Whitewood, Hayle

Letting my holiday home through Cornwall Hideaways has been an absolute pleasure. Their marketing is consistently impressive - my property is always beautifully presented and reaches exactly the right guests. What really sets them apart, though, is their customer service. They’re proactive, friendly, and genuinely care about both owners and guests. I feel completely confident knowing my home is in such capable hands.

Owner, The View, Carbis Bay

Cornwall Hideaways are, to borrow a line from a certain song, Simply the Best! We now have two properties with them. We now have two properties with them. We were so happy with them, that after listing The View, Carbis Bay, we decided to move our second property, 3 Waves, Watergate Bay, over to them as well, despite having been with another agent for over 15 years.

Any issues we have had - and these have been rare - have been dealt with quickly, efficiently, professionally and with care towards both us as owners and the guests. There is always someone at the end of the telephone should we or a guest need advice.

We love our Cornish bolt holes and do all we can to ensure our guests are comfortable and have everything they need for a safe, relaxing, happy holiday.

Owner, St Andrews, Roserrow

Cornwall Hideaways is an exceptional holiday company with a strong reputation for delivering consistently high standards of customer service to both holiday guests and property owners. The quality of their housekeeping is exemplary, ensuring every property is presented to an outstanding standard. Additionally, their thoughtfully curated welcome packs provide a warm and professional touch, enhancing the overall guest experience.

Owner, Lefransa, Carbis Bay

After falling in love with Cornwall, it wasn’t hard to make the decision to choose this beautiful area as somewhere we wanted to spend a significant amount of time. Once we took the plunge and discovered our villa “Lefransa” we then started the journey to find a company that would support us in being able to share our property with others that had also discovered the beauty of Cornwall.

We spent a lot of time considering options and meeting with several companies, however Cornwall Hideaways offered the perfect balance of flexibility, support and professionalism. They genuinely care about the experience of guests as well as the owner and they have proved an invaluable asset. The entire team are friendly, approachable and have extensive knowledge which ensures guests as well as owners receive an excellent level of service.

Owner, Westerley, Portreath

Since 2016, Cornwall Hideaways has been invaluable in managing our holiday home. They don’t just market the house successfully; they handle everything from seamless changeovers to expert letting advice with total professionalism. The team is always responsive, helpful, and transparent. We couldn’t be happier to recommend them.

Owner, Puffin Way, Lelant

We love our detached property, which offers a spacious high quality of living as well as a great outdoor space. The outdoor area has adequate space for outside dining and BBQ, as well as a safe area for roaming dogs.

Entrusting Cornwall Hideaways to market our property through their well-designed website as well as occasional correspondence featuring areas and properties, gives us confidence the property is in good hands.

Owner, Rose in Vale Cottage, Mithian

We have been letting out Rose in Vale Cottage since 2011, and we’ve been with Hideaways since 2019. They have been wonderful to work with. Great comms, friendly and responsive both to us and, more importantly, to our guests, and they’ve worked proactively with us to set up the cottage so it offers a really wonderful experience in this fabulous part of Cornwall.

Owner, The Hawthorns, Roserrow

From our first interaction the team were nothing but professional. They made the process of transferring from another agent really easy and could not have been more helpful in managing both their own and some of our existing bookings. Every interaction we've had with the sales, administration, compliance and maintenance team has been first rate. We couldn't recommend them highly enough!

Owner, 9 Fernhill Penthouse, Carbis Bay

Cornwall Hideaways are three words; simply the best. Responsive, empathy and understanding to both the Owners and the Owners clients they manage. We will always recommend Cornwall Hideaways.

Owner, Curlews Cwtch, Roserrow

Cornwall Hideaways provide a wonderful service to homeowners both with marketing and customer service. I highly recommend this company.

Owner, The Watch House, Coverack

When we started our adventures in renting out our property, we were complete novices and didn't have a clue about how to set up and prepare our much-loved Cornish home ready for guests. The Cornwall Hideaways Team helped us through the process every step of the way, from how to stock a kitchen to what arrangement of beds and furniture guests would need for a comfortable holiday. They were never intrusive and allowed us to decorate in our own way allowing the unique character of the property to shine through. They have always attended to any issue arising quickly and efficiently from wonky washing machines to double glazing. Our property now has guests who love it and return every year; the bookings are buoyant and the visitors’ book is full of praise for the team at Cornwall Hideaways. Thank you!